Practitioners in Yukon are subject to PIPEDA - for more information on this, please see the Compliance with Federal Privacy Laws article in this section. However, Yukon is also subject to the Health Information Privacy and Management Act (HIPMA). This legislation has not been deemed substantially similar to PIPEDA, so clinics will need to refer to both even when only practicing in Yukon. The Yukon Ombudsman, Information and Privacy Commissioner & Public Interest Disclosure Commissioner can be reached through the contact details on this website.
Owl and HIPMAUnder HIPMA, Owl would be considered an ‘Information Manager’. This is defined as “any organization or individual who processes, stores, retrieves, de‐identifies or otherwise transforms, archives or disposes of PHI on behalf of the custodian. Organizations and individuals who provide information management or information technology services on behalf of a custodian are also information managers.” - Source
Individuals have a number of rights under HIPMA - here are some relevant to Owl:
- The right to be notified if there ever has been a breach of your personal health information that could cause you significant harm: While we take significant and extensive measures to ensure a security breach could never occur, if one was to take place, we would of course notify our customers.
- The right to request access to your personal health information: Extensive export options make exporting Client information out of Owl simple and easy. Notes can be exported from the Client profile, all financial and Client data can be exported and individual historical receipts and invoices can also be downloaded. Exports of secure messages are not currently possible, but Clients already have access to this information through their Client Portal.