Adding Additional Therapist Users to a Group Account

Group account Owners and Administrative users are now able to add additional therapist users to their subscriptions directly from their accounts! 

To add additional therapist users to your group account:

1. Go to Settings > Subscription. 
2. Click on the Add Therapist button. 
3. A window will open with your plan information where you can then enter the number of additional therapist profiles you would like to add.
4. Click the Upgrade Plan button to finalize your subscription changes. 

When a plan is upgraded mid-billing cycle, our system discovers the difference between the new and old plans, and the refunds and/or charges appropriately depending on how many days there are left in your billing cycle. This means that you will never be double charged for upgrading your subscription in the middle of your billing cycle, so upgrades can be processed at any time.

Please note that if you need to downgrade your subscription to a lower number of therapist profiles, you will need to reach out to us at support@owlpractice.ca.