Table of Contents
Available Now
Coming Soon
Available Now
The following enhancements and bug fixes were launched to Beta customers on January 30, 2024 and are now available to all accounts
Dashboard
2024 Practice Stats
Some customers who have been with Owl since 2013 may have noticed the 2024 practice stats were not showing in your Dashboard, despite having marked attendance and collected revenue this year. We've added some additional colours to our database so that all the years will be displayed as expected and won't be repeated for ease of use.
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Managing and Analyzing your Business
US Insurance
Additional ICD-10 Codes
We've added the following ICD-10 codes, allowing you to claim more types of services.
F43.89 Other reactions to severe stress
Bug Fixes
- Respect user permissions when viewing documents of Linked Account
- Error when subscribing to Video Recording on Free Trial
- Note template rich text editor table properties not allowing edit
- Double clicking to view a note blocks ability to close/save
- Workflow - Remove multi-select icon for video recordings
- Disable subtract button on recording add-on if storage in use
- Subscription add-on cards should be horizontal above 1440px
- Fix time defaulting to 12AM in notes
- Eclaims - Update provider location ID when organization location ID is updated
- Fix session discounts applying to subsequent recurrences
- French - circle of care relationship not saving
- Fix US Insurance claim scrolling
- Specific split session amount not splitting
- Add Client - issue saving birth year
- Next appt time shows in 24hr format for EN documents
- Fix Practice Name hyphenation on legacy financial document templates
- Fix for missing file extensions
- Some exports failing due to forms/ measures KeyError
- Remove blank page in note PDF
- Rounding error in US Insurance claims
Coming Soon
The following enhancements and bug fixes are currently only available to Beta customers. Target launch date for general availability is February 27, 2024
Dashboard
Stripe - Add Location Column to Export
To help with payment reconciliation at clinics that have multiple locations, we have added a Location column to the Stripe Payout Transactions Export that can be downloaded from the Dashboard > Data Export section. You can use your preferred spreadsheet software to filter by this column and payout your various clinic locations accordingly.
Video
Trigger Recording Composition on End Session
For clinics that have purchased the Video Recording Add-On, we allow you to start and stop the recording as many times as you need within a session, and compile it all into one file for you when the session is over. Previously, only using the red "Leave" button from Action Bar would trigger this composition. We've added an enhancement to also trigger the files to compile if you use the "End Session" button from within the People panel. So no matter how to end your video session with your clients, you can rest assured that your recording has concluded and we will notify you via e-mail once it's ready to view in the app.
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Hosting and Recording a Session
Recording Consent Form
Clinics who have purchased the Video Recording Add-On are responsible for obtaining consent to record from their clients. To assist you in meeting these privacy requirements, we have added a new version of our default form titled "Consent for Recording Video Sessions". Be sure to check out the form in your Owl instance and edit if needed to suit your needs before sending it out to your clients.
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Using Owl Intake and Consent Forms
US Insurance
Additional ICD-10 Codes
We've added the following ICD-10 codes, allowing you to claim more types of services.
- R49 Voice and resonance disorders
- R49.0 Dysphonia
- R49.8 Other voice and resonance disorders
- R49.9 Unspecified voice and resonance disorder
- R62.50 Developmental Delay
- G40.911 epilepsy
- H54.7 visual impairment
- R62.0 Delayed Milestone in childhood
- Q87.19 - Other congenital malformation syndromes predominantly associated with short stature
- F43.81 - Prolonged grief disorder
Status Page
We have added some additional internal tracking so our status page is now able to report on more types of errors and provide you with more accurate information. Be sure to check here first if you are experiencing any performance issues with Owl, or contact our Customer Advocacy Team who would be happy to help investigate.
Bug Fixes
- French Client booking notification - fix missing translation
- Fixed FAQ link for Video Recording
- Therapist Settings - make component dividers the same width
- Room associated with session not updating correctly
- Superbill e-mail window showing incorrect contact e-mail
- Client Face Sheet mobile version should allow headings to be expanded